I'm a believer in education, I really am, and my children's eduction is very important to me. I've pursued high-level tertiary education myself, and I regularly attend business and personal development courses. But I'm also a believer in determination, passion and experience. A huge believer in fact, and sitting next to a guy in the Wool business one evening  after speaking at an Icehouse event, I was reminded of why... His story went something like this: He was sacked from his first job packing shelves at K-Mart when he was young. I believe he left school early as he suffered with dyslexia and To View More >>

My regret if I did have one would be around business projects I didn't take a leap of faith to take advantage of. I don't however believe in regret as each part of ones life is purely a "step". None of us are perfect, and often we will trip. So long as we get up and do our best to put right what we broke, everything is good. If you like, all these moments become learning's ... they weave the colour and texture into the blanket we call life. I've always been proud of coming from a very entrepreneurial family, and one that has been astute at picking trends. #1 In the early 90's after years on Compuserve To View More >>

I'm new to blogging and although I have seen consistent and significant growth in unique visitors, I have been keen to find tips to grow my blog quickly. I've spent my spare time over the last few weeks researching and what I have found scares me. There are lots of ways to grow visitor numbers and one of the most heavily promoted is back-links. The benefit of back links is that search engines give greater ranking to sites that have lots of back links as these links are seen as votes (endorsements) from other sites. Of course this makes sense and like everyone I will be doing my best to develop To View More >>

Why oh why do people find providing good customer service so hard? I guess probably for the same reason so many people struggle with relationships, that is that they co-exist, rather than truly throw themselves into the situation in the effort to find a real connection. Don't get me wrong, I don't believe that the customer is always right, they often aren't but in that moment they do deserve to feel significant and cared for... Often that just takes a little empathy and a smile. Why is it that when people talk about great business they can rattle of a list of companies specializing in various To View More >>

I went to a Robert Kiyosaki - Rich Dad, Poor Dad seminar a few weeks ago, which got me thinking about the wealthy men in my life and what I have learnt from them. Six came to mind almost immediately as they had taught me some very deep and fundamental lessons. The seminar itself was fairly disappointing apart from hearing Emi Kiyosaki talk about how to avoid regret, but like all things it did prompt some self-reflection and fortunately reminded me of these lessons. These men are all different, but in some ways the same They are by no means the richest people I have known, and might seem on the To View More >>